Shipping policy

SHIPPING POLICY - UBARI

THANK YOU FOR CHOOSING UBARI! WE AIM TO ENSURE A SEAMLESS SHOPPING EXPERIENCE FOR ALL OUR CUSTOMERS. BELOW IS OUR SHIPPING POLICY DETAILING HOW WE PROCESS AND DELIVER YOUR ORDERS.

SHIPPING DESTINATIONS:

UBARI PROUDLY SHIPS WITHIN THE UNITED STATES AND OFFERS INTERNATIONAL SHIPPING TO SELECT COUNTRIES. FOR SPECIFIC INTERNATIONAL SHIPPING DESTINATIONS, PLEASE REFER TO OUR WEBSITE OR CONTACT OUR CUSTOMER SUPPORT.

ORDER PROCESSING TIME:

ONCE YOUR ORDER IS PLACED, PLEASE ALLOW 1-2  BUSINESS DAYS FOR PROCESSING. ORDERS PLACED AFTER BUSINESS HOURS OR ON WEEKENDS/HOLIDAYS WILL BE PROCESSED ON THE NEXT BUSINESS DAY.

SHIPPING METHODS AND TIMEFRAMES:

WE COLLABORATE WITH TRUSTED COURIER SERVICES TO DELIVER YOUR ORDERS PROMPTLY. SHIPPING TIMEFRAMES WITHIN THE UK TYPICALLY RANGE FROM 2-5 BUSINESS DAYS FROM THE DATE OF DISPATCH. INTERNATIONAL SHIPPING TIMEFRAMES MAY VARY BASED ON THE DESTINATION AND LOCAL CUSTOMS REGULATIONS.

SHIPPING COSTS:

SHIPPING COSTS ARE CALCULATED AT CHECKOUT BASED ON YOUR LOCATION AND THE TOTAL WEIGHT OF YOUR ORDER. WE MAY OFFER FREE SHIPPING PROMOTIONS DURING SPECIFIED PERIODS OR FOR ORDERS MEETING CERTAIN CRITERIA, AS MENTIONED ON OUR WEBSITE.

ORDER TRACKING:

UPON DISPATCH, YOU WILL RECEIVE A CONFIRMATION EMAIL WITH A TRACKING NUMBER. USE THIS NUMBER TO TRACK YOUR ORDER’S PROGRESS ON OUR WEBSITE OR THROUGH THE COURIER'S TRACKING SERVICE.

CUSTOMS AND IMPORT DUTIES:

FOR INTERNATIONAL ORDERS, PLEASE NOTE THAT CUSTOMS DUTIES, TAXES, AND IMPORT FEES MAY APPLY UPON ARRIVAL IN YOUR COUNTRY. THESE CHARGES ARE NOT INCLUDED IN THE TOTAL AT CHECKOUT AND ARE THE RESPONSIBILITY OF THE RECIPIENT. CUSTOMS POLICIES VARY BY COUNTRY; PLEASE CHECK WITH YOUR LOCAL CUSTOMS OFFICE FOR MORE INFORMATION.

DELIVERY ISSUES:

IF YOU ENCOUNTER ANY DELIVERY ISSUES OR DELAYS BEYOND THE ESTIMATED TIMEFRAME, PLEASE CONTACT OUR CUSTOMER SUPPORT TEAM. WE WILL WORK DILIGENTLY TO RESOLVE THE MATTER AND ENSURE YOUR ORDER REACHES YOU AS QUICKLY AS POSSIBLE.

ADDRESS ACCURACY:

PLEASE ENSURE YOUR SHIPPING ADDRESS IS ACCURATE AND COMPLETE AT THE TIME OF PLACING THE ORDER. UBARI IS NOT LIABLE FOR ORDERS DELIVERED TO INCORRECTLY PROVIDED ADDRESSES. CONTACT US IMMEDIATELY IF YOU NEED TO UPDATE YOUR SHIPPING DETAILS.

RETURNS DUE TO NON-DELIVERY:

IN THE EVENT OF NON-DELIVERY DUE TO INCORRECT ADDRESS DETAILS PROVIDED BY THE CUSTOMER OR FAILURE TO COLLECT THE PARCEL FROM THE DESIGNATED COURIER LOCATION, ADDITIONAL SHIPPING CHARGES MAY APPLY FOR RE-DELIVERY OR ORDER RESHIPMENT.

CONTACT INFORMATION:

FOR ANY SHIPPING-RELATED INQUIRIES OR ASSISTANCE, PLEASE REACH OUT TO OUR CUSTOMER SUPPORT TEAM AT CS@UBARI.US

UBARI RESERVES THE RIGHT TO MODIFY THIS SHIPPING POLICY AT ANY TIME WITHOUT PRIOR NOTICE. PLEASE REFER TO OUR WEBSITE FOR THE MOST UPDATED INFORMATION.

THANK YOU FOR SHOPPING WITH UBARI! WE STRIVE TO DELIVER QUALITY PRODUCTS TO YOUR DOORSTEP PROMPTLY AND EFFICIENTLY.

WARM REGARDS,

THE UBARI